Case studies from around the world prove that with any crisis, regardless of cause, there has to be proven, open and transparent corporate Emergency Response and Crisis Communication systems in place. Without such systems an effective grasp of command and control will be impossible. How this is reflected to your stakeholders will be critical to your survival. So, the importance of leaders getting the all important ‘Corporate Communications’ right the first time should never be underestimated.
If your company is faced with a crisis interruption, it has a service to maintain, it has it’s good reputation and image to protect, therefore an effective and well-rehearsed Crisis Communications and Response plan has to be in place and validated, ‘before the day’. Moreover, following our guidelines there is a possibility that you can turn the Crisis to your advantage and even enhance your corporate image.
Remember, being unprepared is simply unacceptable, so if your Department or Company were engulfed by a crisis, from whatever cause, would it be caught unprepared? Are you and your team trained and ready for the next crisis?
Who Should Attend?
The course is designed for those whose actions and decisions have critical implications for their organisation and those who wish to further develop their strategic communication and leadership capabilities. In most organisations this emergency response and strategy process extends to all managers, shift superintendents and team leaders
Day 1: Developing Emergency Response Plans and Techniques
Day 2: Minimizing your company’s risk, protecting and enhancing your company’s reputation when a crisis hits
Day 3: Implementing Coordinated Command and Control Techniques
Day 4: Crisis Communications are judged not by content alone, but also by source; who is telling me this, and should I believe them?
Day 5: The benefits of exercising your plans