Creative Problem Solving & Decision Making

Course Properties

Course date: 10-09-2017
Course End Date: 14-09-2017
Location Sharm El-Sheikh

Course Objective:
                • Make better decisions through critical thinking and creative problem solving
                • Adapt to different thinking styles in group and team environments
                • Foster an innovative environment in your workplace
                • Recognize and remove barriers to individual and group creativity
                • Systematically analyze a target problem
                • Present your ideas clearly and concisely for maximum stakeholder buy-in
                • Transform your creativity into practical business solutions.


Who Should Attend:
                • This program is designed for supervisors, managers, and executives who are required to

                    handle various issues and challenges.
                • This program is also recommended for professionals who desire to enhance their critical

                    thinking, problem solving, and decision-making for better workplace performance.

Course Contents:
                • INTRODUCTION

                                 o Balancing people, processes and tools for optimal decisions
                                 o The business drivers that demand creative problem solving
                                 o Deciphering critical thinking

                                 o The Herrmann Brain Dominance Instrument (HBDI)
                                 o MacLean's Triune Brain Theory
                                 o Assessing your preferred approach to thinking
                                 o Leveraging whole-brain thinking
                                 o Identifying left/right brain dominance
                                 o Analyzing personal preferences
                                 o Identifying your own natural brain dominance
                                 o Determining non-dominant approaches
                                 o Managing thinking preferences
                                 o Avoiding quadrant bias
                                 o Bridging opposing styles
                                 o Predicting co-worker profiles

                                 o The creative environment
                                 o Setting the creative stage
                                 o The power of positive communication
                                 o Identifying elements that stimulate creativity
                                 o Eliminating barriers to innovation
                                 o Group creative thinking
                                 o Brainstorming options
                                 o Challenging assumptions
                                 o Dispelling personal and corporate myths
                                 o The iterative mind
                                 o Moving between quadrants
                                 o Valuing non-dominant preferences
                                 o Stretching outside your personal style
                                 o Recording the creative process
                                 o Drawing mind maps
                                 o Chart writing

                                 o Systematic approaches to problem solving
                                 o Defining criteria
                                 o Focusing on outcomes
                                 o Leveraging left-brain thinkers
                                 o Applying questioning techniques
                                 o Deconstructing problems using stair-step techniques
                                 o Analyzing the creative process
                                 o Identifying business-critical ideas
                                 o Categorizing, prioritizing and purging
                                 o Avoiding analysis paralysis
                                 o Overcoming the "It won't work here" mentality
                                 o The Five Monkeys Syndrome or "But we've always done it this way"
                                 o Analyzing for outcomes, not solutions
                                 o Applying analysis models
                                 o Situation assessment
                                 o Decision analysis
                                 o Problem evaluation

                                 o Organizational politics
                                 o Recognizing the workplace culture
                                 o Maintaining outcome-focused goals
                                 o The influence of decision-making styles
                                 o Recognizing your own blind spots
                                 o Self-awareness and self-regulation
                                 o Forming a coalition with style opposites
                                 o Deploying your decision
                                 o Clearly expressing analysis results
                                 o Ensuring organizational benefit
                                 o Guaranteeing maximum buy-in

                • PUTTING IT ALL TOGETHER
                                 o Integrating your solution into the business
                                 o Creating a whole-brain presentation
                                 o Strengthening your non-dominant position
                                 o Adjusting communication to thinking styles
                                 o Transforming confrontation into communication
                                 o Continuing your development
                                 o Conducting self-checks
                                 o Being persistent: a key trait of successful creative
                                 o Mapping thinking skills to your business

                                 o Your personal thinking style
                                 o Your stakeholders' styles
                                 o Flexing to colleagues' styles
                                 o Committing to your Personal Action Plan
                                 o Checklists for success